Refund Policy

Last updated: December 04, 2023

This Refund Policy outlines the guidelines and procedures for refunds on products or services provided by Debugshala.

Refund Eligibility

Refunds are applicable under the following circumstances:

1. Service Unavailability: If the purchased service is unavailable, and no suitable alternative is provided, a refund will be issued.
2. Cancellation before Service Initiation: If You cancel a service before it begins, a refund may be processed, subject to any cancellation fees or terms outlined in the service agreement.
3. Quality Issues: In the event of significant quality issues or failure to meet agreed-upon service standards, a refund may be considered if valid.

Refund Process

To initiate a refund, follow these steps:

1. Contact Us: Notify us of your request for a refund by contacting our customer support at [info@debugshala.com](mailto:info@debugshala.com) or by phone at [8982385539](tel:+8982385539).
2. Provide Details: Clearly state the reason for your refund request and provide any supporting documentation or evidence.
3. Evaluation: We will review your request and assess its eligibility based on the outlined criteria.
4. Refund Decision: If your request meets the criteria, we will initiate the refund process.

Refund Method

Refunds will be processed using the original payment method used for the purchase. The time it takes for the refund to be reflected in your account may vary based on the policies of your financial institution.

Non-Refundable Items

Certain items/services may be non-refundable. These include:

1. Downloadable Products: Once downloaded, digital products are typically non-refundable.

2. Services Already Provided: If the service has already been provided in full before the refund request, a refund may not be applicable.

Contact Us

For any questions or concerns regarding our Refund Policy, please contact us:

– Email: [info@debugshala.com](mailto:info@debugshala.com)

– Phone: [8982385539](tel:+8982385539)